Private sector lender HDFC Bank has introduced a new SMS banking service for its customers. The bank says customers can now access a wide range of banking services around the clock. 24 hours a day, 7 days a week, 365 days a year, wherever they are. With the new SMS banking service, customers can now check account balances and summaries, apply for loans, manage credit cards, request checkbook requests, generate account statements and more. Customers no longer need to remember or type long preset keywords to do SMS banking with HDFC Bank’s new SMS feature, which is integrated with AI technology. Instead, they can type in their own style and convenience and the AI will understand exactly what you need, allowing you to interact quietly and easily.
HDFC Bank said via a Tweet that “Banking services are now at your fingertips! #BankOnUs and access a wide range of banking services wherever you are, 24 hours a day. 24 hours a day, 7 days a week, 365 days a year! To get started, text “Register”
In order to get started with HDFC Bank’s new SMS banking service, customers must complete the registration process. For the same, they must text “Register”
After signing up for SMS Banking, you will receive the following SMS from the bank on the mobile number you provided. “Successfully registered!~Your account number. ending in ‘xxxx’ is set as the default account for HDFC Bank SMS banking. See our terms and conditions – hdfcbk.io/k/DUvOddFMOtz for details. ~ To get your account balance, text your query to 7308080808. ~ Please call 1860-267-6161 for further assistance.”
The new SMS banking is currently only available in English, and it is available 24/7 and free of charge. Customers can do SMS banking from anywhere in India or abroad if they have enabled domestic or international roaming on their mobile device. “With SMS Banking, you can access your account on your mobile wherever you are. Access your bank account, perform banking transactions and monitor your accounts and term deposits on your mobile. We are the only bank to offer query-based SMS Banking service for 18 transactions,” HDFC Bank said on its website.
How do I register for SMS Banking via an ATM?
At a branch ATM, HDFC Bank customers can also sign up for new SMS banking services. They can effectively accomplish the same task by following the procedures given below.
1. Go to the nearest HDFC Bank ATM
2. Insert your debit bank card and enter the PIN code
3. Go to “More options” on the homepage and enter your registered mobile number for SMS banking registration.
4. Press “Confirm” in the menu and you will receive a successful message on the mobile number you provided.
SMS Banking and Transactions HDFC Bank
Upon registering the new AI-enabled SMS banking service, customers can perform the below transactions and services according to the HDFC Bank website.
Account services:
Balance inquiry
Checkbook request
Account statement request
7-day recent transactions
Summary FD
Debit Card Dispute
Loans:
Personal loan
Automatic loan
Business loan
Sustainable Consumer Loan
Credit card:
Show reward points
Convert big expenses into EMI
Credit card dispute
Others:
FastTag Registration
Open Fixed Deposits
Insurance – LI & GI
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