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HDFC Bank launches new SMS banking service for its customers: Details inside

Posted on September 4, 2022September 4, 2022 by Amy A. Stuart
04
Sep

Private sector lender HDFC Bank has introduced a new SMS banking service for its customers. The bank says customers can now access a wide range of banking services around the clock. 24 hours a day, 7 days a week, 365 days a year, wherever they are. With the new SMS banking service, customers can now check account balances and summaries, apply for loans, manage credit cards, request checkbook requests, generate account statements and more. Customers no longer need to remember or type long preset keywords to do SMS banking with HDFC Bank’s new SMS feature, which is integrated with AI technology. Instead, they can type in their own style and convenience and the AI ​​will understand exactly what you need, allowing you to interact quietly and easily.

HDFC Bank said via a Tweet that “Banking services are now at your fingertips! #BankOnUs and access a wide range of banking services wherever you are, 24 hours a day. 24 hours a day, 7 days a week, 365 days a year! To get started, text “Register” “last 4 digits of client ID” “last 4 digits of account number” to 7308080808.”

Banking services are now at your fingertips!#BankOnUs and access a wide range of banking services wherever you are, 24 hours a day. 24 hours a day, 7 days a week, 365 days a year!

To start, SMS “Save ” Last 4 digits of client ID “Last 4 digits of account number to 7308080808 pic.twitter.com/SWSCyY678m

– HDFC Bank (@HDFC_Bank) August 25, 2022

In order to get started with HDFC Bank’s new SMS banking service, customers must complete the registration process. For the same, they must text “Register” “Last 4 digits of customer ID” “last 4 digits of account number” then send it to 7308080808 from their registered phone number. HDFC Bank stated on its website that “If you register by sending an SMS to 7308080808, you will be able to access SMS Banking instantly. If you complete the SMS Banking registration application form, it will take 4 working days to complete the registration process from the moment you submit your application form.”

After signing up for SMS Banking, you will receive the following SMS from the bank on the mobile number you provided. “Successfully registered!~Your account number. ending in ‘xxxx’ is set as the default account for HDFC Bank SMS banking. See our terms and conditions – hdfcbk.io/k/DUvOddFMOtz for details. ~ To get your account balance, text your query to 7308080808. ~ Please call 1860-267-6161 for further assistance.”

The new SMS banking is currently only available in English, and it is available 24/7 and free of charge. Customers can do SMS banking from anywhere in India or abroad if they have enabled domestic or international roaming on their mobile device. “With SMS Banking, you can access your account on your mobile wherever you are. Access your bank account, perform banking transactions and monitor your accounts and term deposits on your mobile. We are the only bank to offer query-based SMS Banking service for 18 transactions,” HDFC Bank said on its website.

How do I register for SMS Banking via an ATM?

At a branch ATM, HDFC Bank customers can also sign up for new SMS banking services. They can effectively accomplish the same task by following the procedures given below.

1. Go to the nearest HDFC Bank ATM

2. Insert your debit bank card and enter the PIN code

3. Go to “More options” on the homepage and enter your registered mobile number for SMS banking registration.

4. Press “Confirm” in the menu and you will receive a successful message on the mobile number you provided.

SMS Banking and Transactions HDFC Bank

Upon registering the new AI-enabled SMS banking service, customers can perform the below transactions and services according to the HDFC Bank website.

Account services:

Balance inquiry

Checkbook request

Account statement request

7-day recent transactions

Summary FD

Debit Card Dispute

Loans:

Personal loan

Automatic loan

Business loan

Sustainable Consumer Loan

Credit card:

Show reward points

Convert big expenses into EMI

Credit card dispute

Others:

FastTag Registration

Open Fixed Deposits

Insurance – LI & GI

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