Advantages of the OPP
To get a pension, you have to have the PPO number, and if someone forgets the number, the pension can stop. This is an essential tool for submitting your proof of life, which must be submitted annually, to obtain retirement benefits. Without proof of life or certificate of life, one can cease to have the pension further. Using the PPO number, a retired employee can transfer their pension account from one branch to another. If you have complaints related to retirement, via the PPO number, you can file a complaint online.
The PPO number is important for all communication with the Central Pension Accounting Office (CPAO). The CPAO is an “intermediary link between the pension sanction authority and the pension payment authority (payroll and accounts office) and the pension payment bank”.

PPO number ‘Nirbadh Sewa’
As part of EPFO’s Seamless Service or Nirbadh Sewa, a person can have the Pension Payment Order Number (PPO) on the day of retirement.
However, on the EPFO ââwebsite, under “Know your PPO number”, you can find the number. To get the PPO number, go to the EPFO ââwebsite (epfindia.gov.in) and click on the âRetirees Portalâ in the âOnline Servicesâ window. On the new page, you have to go to the option “Know your PPO number” and put the number of the bank account which is linked to the pension fund. You can use the particular PF number or the member ID. After submitting the details and one can find the PPO number.

PPO survey
A PPO survey can be done online, in addition to other EPF and pension related queries. On the EPFO ââwebsite (epfindia.gov.in), you will have to go to the âRetirees Portalâ on the home page. After that, when a new page opens, you can enjoy the PPO Inquiry or Payment Inquiry link function. Here you will need to choose the issued office and the office ID. Enter the PPO number and date of birth and click Submit for the PPO survey.
As the CPAO informs, âAnyone can find out the status of a particular PPO by using the ‘know your status’ link. after registering on the CPAO website “, which is – www.cpao.nic.in.