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YouTube recovers from outage, fixes sidebar and streaming

Posted on April 12, 2022April 13, 2022 by Amy A. Stuart
12
Apr

If you logged into YouTube today, you might have noticed something was wrong with the homepage: the sidebar that lets you access things like your subscriptions feed , trending videos and “Library” which keeps your list of videos to watch later and your video history was missing. (although you can access some pages by clicking on the links we have included). The issues plagued the site for a few hours on Tuesday, according to user reports on Twitter.

Some users have also been blocked from trying to cast videos to a smart TV or watch streams from a games console.

The account menu, which lets you switch accounts, manage settings, and view your channel, was also broken. Users could still watch videos from your homepage or search, but people who like to carefully manage their YouTube experience or creators who aren’t signed in to the right account were having trouble using the site. .

Receiving reports from around the world that some of you are having issues with certain features of YouTube services (e.g. signing in, switching accounts, and using the navigation bar): we are aware of this and are working on a fix .

Share updates as we have them here → https://t.co/wOtEBLiWAC

— TeamYouTube (@TeamYouTube) April 12, 2022

YouTube has yet to give the green light, although the number of user complaints appears to have diminished. Around 4:30 p.m. ET, the company wrote a message saying they were aware of the issue and were working on a fix. At around 7:50 p.m. ET, the company updated the thread to say that the issues were “all resolved” and that users should be able to “log in, switch between accounts, and use the account menu and toolbar.” navigation on all services (YouTube, YouTubeTV, YouTube Music, YouTube Studio) and devices. The company’s original post also mentioned issues streaming to TVs or game consoles, using YouTube Studio features, and “No internet connection” errors interrupting video playback.

Throughout the outage, the YouTube app still allowed users to access their subscriptions and watch later lists.

Updated April 12, 7:58 p.m. ET: Update added from Google.

Updated April 12, 7:46 p.m. ET: Updated to indicate that the outage is being resolved.

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